Our mission is simple, to help every community keep its defibrillators rescue ready, compliant, and confidently managed.
Built on 10 years of experience supporting over 9,000 AEDs and working directly with leading manufacturers across the UK. Now bringing that expertise to communities and councils across the East of England.
Routine defib site inspections and compliance, handled
Network audits, coverage insight and resilience planning
Independent, experience-led guidance on defibs, training and bleed kits
The Challenge Facing Community AED Networks
Across the UK, dedicated volunteers and councils work tirelessly to maintain AED networks. But without coordination, expertise, and consistent checking, even the best intentions can fall short.
Disparate Efforts
Community groups often don't know who else is checking equipment in their area. This leads to duplicated effort, missed checks, and gaps in coverage that nobody realizes exist.
When Equipment Fails
While MHRA prosecution is rare, failed equipment can end up in coroner's court. More importantly, when someone needs an AED and it doesn't work, the consequences are devastating.
Real-World Knowledge
After a decade supporting thousands of AEDs, We know which devices handle British weather poorly, which are most intuitive for untrained members of the public, and where the common failures occur.
The Missing Link
Regular monthly checks properly recorded on The Circuit, true visibility across your network, and honest guidance with no markup on parts. Someone who actually travels to each site.
Supporting Your Community First Responders
CFR groups are vital to cardiac arrest survival but face recruitment and funding challenges. They're often responsible for checking AEDs while being overstretched themselves. 10% of our profits go directly to supporting local CFR groups—relieving pressure on them while supporting their broader lifesaving work.
Every £10 you spend means £1 goes back to your Community First Responders.
Service List
Practical AED support built on a decade of real-world experience. Pricing tailored to network size and location, no one size fits all packages.
CORE SERVICE
Monthly Inspection & Circuit Reporting
Regular on-site inspections with proper documentation on The Circuit—where ambulance services look for AED information during emergencies.
Monthly on-site inspection of each AED
Visual cabinet, signage & accessibility checks
Device functionality testing (self-test status)
All checks recorded on The Circuit
Proactive pad and battery expiry tracking
Monthly on-site inspection of each AED
Annual network status report
Direct support - no call centre
Pricing based on network size & location
NETWORK AUDIT
Coverage Analysis & Recommendations
Comprehensive audits showing the true state of AED coverage in your area ideal for councils, co-ops, and multi-site organisations.
Complete audit of existing network
Assessment of whether existing AED locations are suitable, accessible, and likely to be deployed by ambulance services
Coverage gap analysis across your area
Equipment condition assessment
Cabinet quality evaluation
Signage and accessibility recommendations
Co-ordination between disparate checking groups
Circuit registration optimisation
Detailed reports with prioritised actions
Equipment recommendations (no markup)
Pricing based on network size & location
HANDS-ON SUPPORT
Cabinet Assessment & Repair Support
Practical on-site support for cabinet issues, plus expert liaison with manufacturers for serious faults and warranty claims.
On site diagnosis of cabinet problems
Minor repairs (locks, seals, basic fixes)
Manufacturer liaison for serious faults
Warranty claim support and processing
Honest cabinet quality assessment
Replacement recommendations when needed
Device specific advice (cold/wet tolerance, added coastal protections)
Equipment selection consultation (no mark up and based solely on who offers quality)
Hourly rate + materials cost
BLS Learning
Community AED Awareness & Refresher Sessions
Practical, informal sessions designed to build confidence using your local defibrillators. Non certification courses.
Hands-on familiarisation with your local AEDs
What happens when you call 999, how AEDs are deployed, what to do post use.
CPR confidence. Common fears and hesitations.
Guidance on protocol, when an AED is needed, questions you will be asked.
Why No Markup on Parts?
We don't stock or sell pads, batteries, or cabinets. Instead, We'll point you to the cheapest reliable supplier we can find, you can then purchase directly and only pay for what you actually need. This keeps costs down and means we are working for you, not for commission. When cabinets can't be repaired, we'll recommend better alternatives and connect you directly with manufacturers we have worked with for years.
Members Area: Operational Guidance for Those Responsible for AED Networks
Gain access to practical, experience-led guidance built over more than a decade working within the UK ambulance service ecosystem. This area is designed for councils, organisations, and individuals who carry responsibility for community defibrillators, providing clarity on how systems really operate, where common mistakes occur, and how to make defensible, informed decisions.
All guidance is aligned with nationally recognised clinical standards and the operational realities of UK ambulance services, translating policy and research into practical, real-world application.
1. Ambulance Service Protocols and Deployment Reality
Understand how different UK ambulance services actually deploy and access community AEDs during 999 calls. Includes regional variations, activation distances, access considerations, and why some defibrillators are never used, even when they are registered. Data tables and overview.
2. Bleed Kits and Community Medical Equipment
Clear, evidence-led guidance on when bleed kits and other community medical kits add real value and when they create risk, false reassurance, or unnecessary complexity. Focused on what is genuinely supported by ambulance services, not box-ticking or marketing trends.
3. Governance, Oversight & Defensibility
Practical insight into what “good governance” looks like in real terms. Covers oversight expectations, common failure points, record-keeping, and what is scrutinised when equipment fails or incidents are reviewed. Designed to help organisations demonstrate reasonable care and informed management.
4. Decision-Making & Network Planning Guidance
Support for the decisions that matter most including placement suitability, access vs security, lock and code considerations, when not to register on The Circuit, and how to avoid well-intentioned but ineffective installations. Focused on reducing risk and improving real-world outcomes.
Some organisations prefer to retain responsibility for inspecting and maintaining their own AEDs. For those groups, we offer access to the same governance frameworks, reference materials, and policy templates used in practice to support informed, defensible local decision-making.
Why governance matters...
Defibrillators sit in a difficult grey area when something goes wrong. In practice, assigning fault is rarely straightforward. Equipment may be owned by one organisation, hosted by another, checked by volunteers, registered on national systems, and relied upon by people who have never seen it before.
Regulatory action is uncommon, and guidance alone does not prevent failure. What happens instead is review, questions, and reflection often long after the event about whether the equipment was ready, whether anyone knew its true condition, and whether something simple had been missed.
The real impact of failure is not just regulatory. It is human. Families are left with the knowledge that a defibrillator was present, but did not work as expected and that it might have made a difference.
This is why governance matters. Not as bureaucracy, and not to assign blame, but to reduce uncertainty, prevent avoidable failure, and ensure that someone, somewhere, has clear oversight of equipment that may one day be relied upon in the worst moments of someone’s life.
About Us
After 10 years building and managing systems that supported over 9,000 defibrillators, and liaising with manufacturers including Zoll, Defibtech, Cardiac Science and others, I’ve seen first-hand what works and what doesn’t in community AED networks.
Through this work, I worked closely with UK ambulance services and national stakeholders to help bridge the gap between clinical guidance and real-world community deployment. This included supporting the introduction and normalisation of governance practices in community AED networks, so that communities understood both the how and the why behind aligning with emergency service practices rather than marketing-led approaches.
I’ve worked with organisations such as the East of England Co-op, Club Cricket, the RFU, local authorities, and community organisations across the UK. This has included conducting network audits, providing recommendations on equipment replacement, and bringing cohesion to disparate networks. I understand which devices handle British weather poorly, which are most intuitive for untrained users, and where common failure points tend to occur.
Having worked at national scale, I now focus on supporting communities, councils, and organisations across the East of England. Based in Essex, I travel regularly to sites to carry out proper, hands-on inspections. There’s no corporate overhead and no markup on parts just honest, expert service from someone who’s been doing this work for years.
I work with trusted colleagues who handle on-site cabinet repairs and equipment issues, alongside a part-time team member. We’re a small, dedicated team focused on keeping community AEDs in working order and supporting the CFR groups who do vital work in our communities.
Frequently asked questions
Get Started
Interested in monthly inspections, network audits, or just want to chat about your AED setup? Let's talk.
No commitment, we’ll talk it through and advise what makes sense for your setup.
HOW IT WORKS
Simple, streamlined process to get your AED's professionally managed.
1
Initial Assessment
We conduct a free initial assessment of your current AED setup, documentation, and compliance status to identify any immediate concerns.
2
Service Setup
We create your tailored maintenance schedule, set up automated tracking systems, and establish your compliance documentation framework.
3
Regular Inspections
We perform scheduled inspections, testing, and maintenance according to MHRA guidelines and manufacturer specifications.
4
Continuous Monitoring
We monitor expiry dates, send proactive alerts, and maintain complete audit trails so you're always inspection-ready and compliant.
Already familiar with your network and have five minutes? You can share the details using our short enquiry form.